Last updated 26.07.2021

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Shima Seiki Europe (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shimaseiki.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

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You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

 

What information do we collect from you and how do we use it?

We collect personally identifiable information including name, email, phone number and company name when submitted through a contact form.

We use software from our processor, Wix.com, and Google Analytics to measure and collect session information, including browser type, device type, page response times, length of visits to certain pages, page interaction information, non-specific location and methods used to browse away from the page.

 

How do we use this information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate our Services;

• To provide our Users with ongoing customer assistance and technical support;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

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If you have provided personal information through a Contact Form or Enquiry Form, we may contact you to notify you regarding your query, to troubleshoot problems with a service, to resolve a dispute, to collect fees or monies owed and any agreement we may have with you. For these purposes we may contact you via email, telephone and postal mail.

 

Is your data shared with other organisations?

We may share your information with our affiliates. Affiliates include our parent company and any subsidiaries, or other companies that we control or that are under common control with us.

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

How long we keep your information for?

We keep your information for as long as it is relevant to our business. However, if you would like to access, correct, amend or delete any personal information we have about you , please contact us via one of the methods written at the end of this document.

 

Security of your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

 

Does the site use Cookies and Web Beacons?

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

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[We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.]

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If you do not wish to access the site?

If you do not wish to access the site but would like to find out more about our products and services, please email us via: info@shimaseiki.co.uk

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Shima Seiki Europe Ltd

Sills Road

Willow Farm Business Park

Castle Donington

Derbyshire

DE74 2US

+44 (0)1332 814 770